EssayAssist.com Review

Rating 6.9/10

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Table Of Contents

Paper Quality

Initially, I was suspicious about EssayAssist’s ability to deliver a good paper quality, as this is a rather new service on the market. However, I was positively surprised when their writer managed to deliver my paper one day before the deadline and with decent quality. The topic was correctly understood and properly addressed. The beautifully formulated thesis statement was thoroughly supported by facts and deep reasoning. Overall, the paper met all my initial requirements: it was almost ideal in terms of volume (number of words and pages), was formatted using my preferred referencing style (Turabian), and was written in concise language.

Prices and Fees

The pricing policy at EssayAssist is also a strong side. They are not the cheapest service out there; nevertheless, they have established a rather affordable price range for their products. I would imagine that doing otherwise for a market newcomer wouldn’t mean anything good. However, with EssayAssist there is something more to the pricing policy – they offer a decent first-order discount of 20% and a very attractive loyalty program, which applies from the 5th order and promises the maximum discount (22%) at 10th order and further.

Guarantees

Prior to developing their guarantee policies, EssayAssist’s founders must have well learned the strong and weak sides of other online writing services. The Terms of Use here is a single, though very comprehensive document addressing all major customer concerns, such as a refund procedure, personal information security, and anonymity. Getting a full refund at EssayAssist is not a mission impossible – one only has to meet the following criteria:

• Submit a complaint no later than 3 business days after order delivery
• Justify the refund, e.g. show plagiarized content (must be more than 5%), argue why exactly the topic was poorly addressed, prove an overdue delivery date, or highlight grammar/formatting/other issues within the text.

Service Review and Online reputation

For a new company, EssayAssist must have done a great job of encouraging customers’ feedback and facilitating expert reviews. There are actually quite many customer comments on the work of this service on sites like SiteJabber and TrustPilot. While some comments there look rather suspicious, the majority seem to be genuine. What is more – the support service is doing a great job of addressing and following up on the negative comments in time and in a due manner.

Customer Support

The only minor downside of the support service is that they don’t work 24/7 (Sunday is a day off). Other than that – one can get here professional and timely support on any matter, be it a question, an issue, or placing an order problem.

Types of Services

Being a young company, EssayAssist doesn’t offer many services. Perhaps, they plan on expanding their service portfolio in the future or want to move one step at a time, but to me, it seems better when a company does a few things with good quality rather than doing everything poorly. In any case, they cover a full academic service cycle by writing papers from scratch and offering professional editing and proofreading. The main paper types included are:

• Essays
• Term papers
• Coursework
• Reviews and reports

Ordering Process

You can place orders here using the online order form only. This is somewhat unusual for an online service with an almost around-the-clock support service. Nevertheless, their online form and the website in general, have made a very positive impression on me: usability and visual attractiveness are some of the best I have seen, while the ordering process alone is very simple and intuitive.

Offers and Extra Services

Variability is not the strongest side of EssayAssist. It could be that they are simply not there yet, just as with the types of services. Besides first-order discounts and the loyalty program, there is only an online grammar checking tool conveniently placed on their website.

Pros/Cons

Pros:

• Decent paper quality
• Affordable prices
• One of the best-in-class guarantee policies

Cons:

• Customer support is not 24/7
• Low variability in types of services, offers, and extra services

Conclusion

EssayAssist is a very good candidate for a reliable and affordable day-to-day partner for students. While they don’t excel at things like service variability and customer support, they offer decent paper quality and solid guarantees instead.

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