Thepensters.com Review

Rating 7.3/10

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Table Of Contents

Overview

This is a review of the academic writing service The Pensters, which targets students across all corners of the globe. For the sake of conducting this review we decided to order an essay from the company in order to fully analyze all aspects of the service.

Quality

Some customers receive orders that they are very fond of, others – not so much, claiming they are less than ideal. As it turns out this is partially due to some of their writers turning out to be non-native English speakers. Obviously, you want to sort this problem out when you are still in the bidding process and choosing your writer, but you can’t get everything absolutely perfect. When visiting the writers page you will encounter a lot of creative names, smiling profile pictures and some impressive awards, signifying achievements. Unfortunately this is merely a presentation, and not a representation of reality.

Prices & Discounts

Some customers receive orders that they are very fond of, others – not so much, claiming they are less than ideal. As it turns out this is partially due to some of their writers turning out to be non-native English speakers. Obviously, you want to sort this problem out when you are still in the bidding process and choosing your writer, but you can’t get everything absolutely perfect. When visiting the writers page you will encounter a lot of creative names, smiling profile pictures and some impressive awards, signifying achievements. Unfortunately this is merely a presentation, and not a representation of reality.

Guaranties

In addition to all of the standard guarantees that writing services do their best to provide their customers with, you will also get access to a free online plagiarism checker directly on the site. Its use, however, will be limited to only five times a month. On top of that you get the standard guarantee of having your work complete within the timeframe you set.

Deadlines

When you will be in the process of placing your order you will be able to specify the timeframe in which you need your paper to be completed. You set the deadline, after which the writers that bid on it will know when it needs to be turned in. Essentially, this means that the majority of customers will be getting their papers on time, just when they need them.

Support

Just like most other essay writing services, you can count on there being a decent customer support department. You can get in touch with them by contacting them via phone, or directly messaging them on the website. You can get practically any relevant question answered, be it about ordering, potential refunds, or standard questions about your essay. Overall the support team is pretty good, though sometimes you can get a reply later than expected. However, keep in mind that there are times when you will need to communicate directly with some of the writers for whichever reason. Though this isn’t necessarily that big of a problem, it would be nice to have some kind of stable oversight when it comes to filing for complaints or revisions.

Usability

The site is quite appealing to the eye and presents no difficulty when it comes to navigation within. In addition to the free plagiarism checker, the site also has a blog, though the content posted there is limited to the different kinds of writing samples. The freedom of choice when picking a writer is a fresh approach, and a welcome one at that, but this comes with its own risks, which we happened to encounter, when our writer did not fully comprehend his assignment, possibly due to him being a non-native English speaker.

Pros/Cons

Pros:

• Free plagiarism checker
• Big choice of writers with personal profiles

Cons:

• Quality is subpar
• prices are high
• customer service could use some work

Conclusion

While we do try to remain objective with this Pensters review, it should be noted that with all of the available alternatives, it is not worth spending your money here, unless you manage to find a writer you are very fond of. While it is generally safe to order from them, the quality can vary quite significantly from one writer to another, so do so at your own risk. While the bidding process is meant to avoid this, it doesn’t always come into play the way it was meant to, serving more as a burden rather than a tool that should ease the overall process.