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We didn’t find any information about how Superbpaper was founded as the support team couldn’t provide it to us. However, we have carried out a thorough investigation of the website and its services and are ready to evaluate the work done in our Superb Paper review. Here are some facts in numbers:
- 96% customer satisfaction rate
- 98% assignments delivered on time
- 78% rate of returning customers
- 8 out of 10 clients recommend the service
They have samples on the website, so you can read the writers’ works before placing an order.
We have ordered multiple choice questions for a History test and decided to mark the quality based on a mark from 0% to 100%. To add some difficulty, we have chosen the tightest deadline (3 hours). The clock was still ticking and we received the finished paper with all tasks covered 20 minutes prior to the deadline.
Our History expert has checked the answers and found 3 mistakes. The overall percentage of satisfaction was 97%. However, we have requested a revision of the paper and asked to check the answers once again. After the revision, the paper was flawless and would be marked as A+ if it was a real assignment.
Prices & Discounts
The prices on the website are quite fair
The minimum rates start at:
- $10 per a page for a high school level paper
- $14 per a page for a college level paper
- $16 per a page for university level paper
- $22 per a page for Master’s level paper
- $29 per a page for Ph.D. paper
The highest price is $62 for a Ph.D. assignment with the tightest deadline of 8 hours.
Superb Paper provides a 5% discount on your first order. As always, we asked for additional discounts. And bingo! We have got a 10% discount on our order. You can apply your promo code at the payment section and you will see total price with the discounts. Sounds great, eh? You can also choose additional services as:
- VIP support ($14.99)
- plagiarism report ($9.99)
- abstract page ($14.99)
VIP support means that a certain person will be assigned to track your order and keep you updated on the process.
Plagiarism report is proof that your paper is original and the abstract page is a short summary of your study that will be placed at the beginning of the paper.
A lot of customers are worried about the question “Is it legit?”. The answer is quite simple - the company runs its business abiding by all local and international laws and regulations. You have all the rights of the paper delivered to you and are the sole owner of it.
As additional proof that the company is not a scam, they provide their customers with a set of guarantees:
- academic authorship
- safety of use
- plagiarism-free content
- quality services
- money back guarantee
You can request a revision within 10 days upon your paper delivery. Every revision request is handled on a case-by-case basis.
Reviews and online reputation
Superb Paper has gained a good reputation and has a lot of positive reviews. However, there are some teething problems. Someone was not satisfied with the quality while others claim late delivery. There are a few negative reviews, while there is a cohort of customers who are satisfied with the completed papers and say that they received great marks. YouTube reviews also advise you to use the website.
Though the company guarantees on-time delivery, according to their own statistics there are 2% of papers delivered after the deadline. Nonetheless, we had our assignment done in time and were satisfied with it. You can always ask support or contact your writer and ask him or her to give you a progress report of your order.
The company has a support team available 24/7 via live chat and phone. We have tried both channels of communication. The support team called us back in less than 5 minutes and answered all of our questions.
We suggest that you start your chat with a greeting, not with a question, because the support manager says hello and asks how they can help you. Then you have to type your question once again what is not very convenient.
The website is designed to meet all the customers’ requirements. It has enough content to satisfy the initial curiosity and push you to place an order. They have their prices and FAQ section visible, so you don’t have to waste time on looking for them. However, they do not have a pricing section. To estimate your order cost, you have to use the ordering form.
- fair prices
- attentive and patient support
- easy-to-use ordering form
- online calculator
- no pricing table
- few samples
All in all, the company attracts users with its competitive prices and round-the-clock support. Evidently, they can cover any topic and keep their promise. However, you can find more student-friendly prices on the web or just ask for a discount on the site.