Freshessays.com Review

Rating 7.9/10

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Table Of Contents

Overview

As we continue to write first-hand reviews about different services and platforms, it should be noted that Fresh essays drew our attention. We have gone through  lots of Fresh essays reviews on Sitejabber and Youtube. According to these reviews, the company is considered to offer average quality service. We had our doubts about this assumption and decided to undertake our own study to find out the reasons for such evaluation and provide an unbiased Fresh essay review for our readers.

The company was established in 2010 by a leading group interested in making the educational process easier and smarter. From their point of view, they wanted to provide students with new ways to handle homework and get assistance when they needed to. Nowadays, Fresh Essays has a wide range of services. They include:

• Essay writing
• Copyright
• Multiple choice questions
• Problem solving
• College writing
• Professional writing
• Editing
• Proofreading
• Admission essays
• Reviews
• PowerPoint presentations, etc.

You can judge the company’s turnover according to their statistics:

• about a hundred orders in progress
• more than 75 writers available
• 160 orders completed in the last 24 hours
• almost 300 experts with PhD degrees
• about 5000 satisfied customers

Quality

For the sake of the review we placed an order with Fresh essays for a book review, where we would analyze the book report summary, the paper formatting, and satisfaction of the initial requirements. We insisted on providing evaluations of the protagonist and a few minor characters, as well as a stylistic analysis of the book and some biographical details about the author to be included in the book summary. We ordered an abstract page and the two-page review. The paper was due in five days. The book review was delivered several hours before the deadline, its quality was rather good, but not excellent. The writer created a good piece of writing, all of the initial instructions were met. However, there were some punctuation errors which were detected by our editor and the language was rather simple. All in all, the review could be evaluated as a B+, which is quite good for a student.

Prices & Discounts

The company offers their services at quite reasonable prices. Their price list starts from $10 per page for high school level papers. The most expensive rate is $48 per page for the highest academic level and the tightest deadline. They take rush orders under 3 hours, but they do not guarantee that such orders will be completed by your previous writer and promise to find the most suitable expert to handle your assignment. They have both loyalty and referral programs available for both new and returning customers. The loyalty program suggests that  customers get bonuses for their orders. These bonuses can then be transferred into money and can be used to pay for your next orders. The referral program offers clients to send Fresh Essays main page links to their friends and advise their services. If their friend makes an order with the company, both the client and friend receive 10% discount for the order. The client gets 10% off the total price every time his/her friend places an order with the company. Besides the first order 7% discount code, the company offers 5% and 10% one-time discounts for over $500 and $1000 total value orders respectively.

Guaranties

The company is a legitimate business and guarantees full or partial refunds if the order is delivered after the deadline, contains some grammar and spelling mistakes, does not meet the initial requirements, or leaves the client unsatisfied with content or structure. In this case, the customer has to contact the support representative, indicating essential information such as:

• the customer’s name
• email
• phone number
• order number
• a message
• order for a callback

The case will be reviewed by a Dispute manager as the refund will be made according to their Refund Policy (note that VAT and extras are not due to be refunded). Moreover, the company guarantees not to disclose personal information. For more information, read their Privacy Policy.

Reviews and online reputation

Though the company boasts to have 295 writers who hold PhD degrees and are native English experts from the world’s best universities, their online rating is 6.5 out of 8. The reviews on Sitejabber either claim the service is bad or state they were astounded by the quality. As far as Fresh essays is concerned, it is a trustworthy company that has enough experience to provide decent content essays for reasonable prices.

Deadlines

Our assignment was completed on time. The paper was sent prior to the deadline. However, there are some Fresh essay reviews where users claim to have papers delivered late.

Support

The site contains a lot of useful content, however, there are always cases when issues can only be solved with the help of the support team.  Fresh Essays support team is quick to respond. There are no delays and the reply time is less than 2 minutes. They work 24/7 and are available and responsive every time you need assistance with some problem. You can contact support agents via phone, email, Skype and live chat.

Usability

Fresh essays has a nice design and a user-friendly interface. All the important sections and links are in the upper section with lots of relevant content. All FAQs are provided with a clear explanation of every possible issue. You can upload files in live chat as well as email transcripts of your text messages with a support agent. The Order button is highlighted with orange and easy to find. You can use free inquiry to calculate your price. The ordering system requires some time to fill in but includes all of the important fields necessary to provide a fully customizable order. It is easy to sign in and authorize your account by providing a valid email address and phone number. The customer’s profile contains all payment information as bonuses and store credit as well as order processing data as messages and notifications.

You can download the free app to simplify the order processing and get some free features as instant messages.

Pros/Cons

• Competitive pricing
• Fast response support team
• Easy-to-use website
• Relevant website content
• On time delivery
• Prepaid service
• No option to pay in installments

Conclusion

In summary, the site is rather good and deserves an average rating. Though it has been in the custom writing business for a long time, Fresh Essays still has not gained an excellent rating. Perhaps it needs some design improvements and more promotions. Fresh essays is a good service, but there are brand new custom writing services out there that have already gained better reputation and a higher rating in this highly competitive business.