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Choosing the right writing service is often a challenging process. With high requirements set for students, it has become hard for many learners to meet deadlines and submit all assignments timely. Custom writing services are in high demand as they can provide learners with 24/7 assistance and help them deal with all tasks. However, it is vital to remember that not all essay-writing websites are legit and secure. If you pay little attention to provider selection, you might get a low-quality paper, miss your deadline or even find yourself accused of plagiarism! You’re lucky as the team of regularly provides you with best writing services reviews. Today, our focus is on, which has been on the market since 2006. Our Coolessay review will inform you about all benefits, drawbacks, and pitfalls of using this writing service so that you’ll be able to decide whether to address it or not.

The company was established in 2006 and located in the United Kingdom. Although the organization has its headquarters in London, it serves clients only online. This limitation stems from the need to preserve privacy and security of customers’ data, which helped the company build service reliability. Compared to hundreds of other writing companies, does not provide any unique services. There is no service link, so it is hard to check what types of papers the company focuses on. The organization also has a large writers’ base with more than 2000 employees specializing in different particular fields. The website also offers several samples of papers, so you can look them through and evaluate their quality.


We decided to order a paper on to test the quality of services and evaluate the result. We requested to write a high-school essay in English Literature and send us a plagiarism report together with an order (the service is provided at no extra cost). The paper was delivered on time without delays. There were no grammar or punctuation mistakes, which is an excellent result for a custom writing service. When we requested to make several changes to the content of the essay, the writer agreed and revised the order in a couple of hours. Customer support representatives quickly replied to all requests and updated us on the order status.

Prices & Discounts

Coolessay website informs that they have the lowest prices on the market. The average cost of a high-school order will be estimated at 10$ per page. Price will progress with an academic level. If you are a Ph.D student and need a paper urgently, you may end up paying 49$ for one page of 275 words. However, if you’re in a hurry, has a special offer just for you: get up to 50% discount for an urgent order. The service will be appealing to students, who often procrastinate and wait long before placing an order.


The company has a very strict refund policy. Every dispute is considered by Coolessay’s support team together with a writer. If you’re dissatisfied with the quality of your paper or you think that instructions were not met, you may place a dispute and get your money back. The company promises to provide you with a refund in case you’re dissatisfied with their services. Nonetheless, do not expect that Coolessay will give your money back without a particular reason. There are many exceptions, so you’ll need to provide some arguments to justify your claim. The company also protects customers’ personal data. You remain anonymous not only to a writer but also to other users on the website. This policy helps the organization prevent disclosures and build the reputation of a reliable service provider.

Reviews and online reputation

As we expected, reviews ranged from absolutely positive to absolutely negative. While one group of customers were completely satisfied with the price and quality of their works, others complained about numerous issues, such as missed deadlines, low-quality papers, delays in refunds, etc. Moreover, some students claimed that it takes up to 15 days to receive your money back and you’re likely to get only a share from from initial price even if writer’s work was horrible. At the same time, all customers admit that Coolessay has a lot of special offers and discounts, which is good if you want to save money. The average score varies from 2,2 to 4.


You can order a paper and have it done in 4 hours, but the company will charge extra cost for this feature. We received the paper just before the deadline, so the order was completed on time (in 7 days). However, some customers on Sitejabber and have negative experience with deadlines. Their writers were significantly late with orders, which caused them many troubles. Although employees were fined for their lateness, it took long time for customers to get a refund. That is why if you want your paper to be submitted timely, it’s better to order it beforehand.


The organization has a helpful customer support team, which deals with clients’ requests, questions, and issues. When you enter the website, an agent immediately reaches you out, so you don’t have to find ways to contact the customer support team. Employees are ready to provide you with necessary assistance. If you need some information or want to add comments to your order, they will help you in any case!


The website is user-friendly, so you will quickly find information you need. When you enter the website, you will be offered to follow several steps to place an order. Coolessay uses a lot of figures and arguments to convince you to choose their writing services. They also have a blog where they provide users with useful advice, facts, and data.



  • 50% discount for urgent orders;
  • 10-days free revisions;
  • helpful customer support team;
  • possibility to remain anonymous;
  • free plagiarism report.


  • complicated refund policy;
  • no lifelong discounts;
  • poor online reputation (the average score is 3)

Conclusion will be appealing to students with a limited budget as it offers good discounts and other perks (10-days free revisions and tolls-free plagiarism report). However, lots of negative comments and a complicated refund policy make us doubt about the quality of Coolessay’s services. We believe that there are more reputable market players with better reputation.

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