5Homework.com Review

Rating 7/10

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Table Of Contents

Paper Quality

5Homework’s paper quality is not impressive. Even judged by the average market standards, their quality performance desires to be much better. I’ve tested their writing ability using a typical college undergraduate level essay assignment; however, even this task posed difficulties for their writer. The returned paper was poorly structured (missing such a key element as a clear thesis statement), and contained minor grammar issues.

Prices and Fees

At the same time, the prices at 5Homework are rather appealing. They offer a decent first-order discount of 15% to all new customers and write title and bibliography pages for free. The base paper price (regardless of the paper type, as long as it is undergraduate-level work) starts from 12.99 USD per page.

Guarantees

Guarantees policy at 5Homework.com is more straightforward and mature than one would typically expect from an average online writing agency. While others make a full refund a very complicated thing (often next to impossible), here claiming a refund won’t pose a big difficulty for anyone, provided that a relevant complaint was submitted in due time and with clear argumentation.

Besides, the company guarantees its customers full anonymity and security of personal information, provided everyone is following the safety guidelines outlined by the administration when creating a personal account page and submitting an order.

Service Reviews and Online reputation

This is where the situation starts to look a little suspicious. 5Homework doesn’t have enough reviews and user feedback for anyone to form a comprehensive opinion. None of the most popular online customer feedback sites mentions this company, which makes me think that this is either a ghost company or a newly created one. On their website, one can read that the company is registered under SPD Corp. Limited trademark in Cyprus. Other than that, there is not much information about its operation and the true location of its structural units, such as a customer support office.

Customer Support

The customer support office works 6 days a week around the clock, except Sundays. Having talked to their agents over the phone, I can say that they speak a good English language and, thus, are presumably located in one of the English-speaking countries. I have not experienced any misbehavior, bad attitude, or incompetence problems when collaborating with them on my paper order.

Types of Services

5Homework claims to be working with all types of academic assignments, including, but not limited to:

• All kinds of essays (such as admission essays, narrative, argumentative, compare & contrast, etc.)
• Term papers
• Coursework
• Article reviews
• Biography
• Annotated bibliography
• Book reviews
• Case studies
• Presentations
• Business plans
• Research proposals
• Theses
• Dissertations

They also provide expert-level editing and proofreading services, check documents for grammar, styling, and formatting mistakes, as well as provide plagiarism reports.

Ordering Process

In the course of my testing, the ordering process went very smoothly. As mentioned, I called their customer support service to ask a few initial questions and took the ordering process from there. The agent guided me through several ordering steps, where the most difficult and time-consuming one was about my initial input into the writing process (I never thought of such flexibility when ordering by filling in an online order form before) including research questions, key arguments, and facts. Nevertheless, the writer did fail to include the thesis statement, which was not formulated by me but should be present in every essay.

Offers and Extra Services

This service is neither rich in offers, nor extra services. Besides decent initial discounts of 15%, they don’t provide any sorts of progressive discounts or occasional offers. This is rather strange, given that many other companies on the market make offers and extra services key elements in their customer attraction and retention policies.

Pros/Cons

Pros:

• Affordable prices
• Straightforward and transparent guarantees policies
• Simple ordering process

Cons:

• Paper quality below average
• Lack of customer reviews
• Customer support is not a 24/7 type
• Poor offers and extra services

Conclusion

5Homework is just another player in the already saturated online paper writing market. They don’t impress with the paper quality and extra services, however, can make a positive difference when it comes to customer support service and the ordering process.

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